To book online 24 hours per day, and have instant confirmation of your appointment, please click on the link below
Genesis is open 4 days per week. Wednesday – Saturday morning
There is also an app available through Fresha.com
or search the app store for fresha – (book appointments)
Just download the app, and search for Genesis Bodywork (Ashgrove)
Booking Policy
Make a booking:
Bookings can be made via phone, email, or online 24 hours a day via our website, or the app.
A credit card number may be requested to secure bookings during busy periods and for large treatments.
Arrival time:
We recommend that you arrive 10 minutes before your scheduled appointment. This allows unrushed time to complete a new client form if necessary, & discuss your treatment.
Late Arrivals:
Arriving late will unfortunately limit the time of your treatment, and be charged at the full price. Appointments will finish at the scheduled time to ensure the following clients are not inconvenienced.
Cancellations:
Please keep in mind that as a small business, late cancellations and no-shows have a significant impact on us.
We recognize that sometimes you may need to alter your appointment. We respectfully request a 24-hour notice to accommodate our therapists and other clients. Cancellations or changes made within 24 hours may be subject to a fee. No-shows or cancellations within 12 hours of your appointment time will incur full charges.
Parking and Transport:
There is ample free street parking on Haig St.
Bus stops are located directly across the road. Google search “journey planner” to plan your trip. Please leave adequate time, dependent upon traffic.
You can wait comfortably in the reception area if you are early.
Payment Options:
Cash, EFT, VISA and MasterCard
Health Rebates:
HICAPS is available for selected Massages that contain a Remedial content
Pricing: while we rarely increase pricing, we reserve the right to increase prices without notice, to reflect increased costs of outgoings & consumables. We thank you for your understanding.